Terms of Service
Last updated September 2026
1. Acceptance of terms
By accessing or purchasing from Lumio, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.
2. Products & pricing
All prices are displayed in USD unless otherwise specified. We reserve the right to change prices at any time. Product images are representative and slight variations in colour or texture may occur due to monitor settings and manufacturing.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including if a product is out of stock or a pricing error occurred. You will be notified and fully refunded in such cases.
4. Shipping
Estimated delivery times are provided in good faith but are not guaranteed. Lumio is not responsible for delays caused by customs, couriers, or events outside our control. Risk of loss passes to you upon delivery.
5. Returns
Our 30-day return policy is outlined in full in our Returns & Refunds policy. Items must be unused and in original condition to qualify.
6. Intellectual property
All content on this site — including images, copy, logos, and design — is owned by Lumio Ltd or its licensors. You may not reproduce, distribute, or use any content without express written permission.
7. Limitation of liability
To the fullest extent permitted by law, Lumio's liability for any claim arising from your use of the site or products is limited to the amount you paid for the relevant order. We are not liable for indirect, incidental, or consequential damages.
8. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.